Control & track outbound calls with ease

AVANSER’s D.O.N.A feature gives you the power of an Outbound Dialler, without the need for Software or logging into Portals. A DONA number is an outbound tracking number for your team to call out from, masking their actual phone numbers. You have control over the experience for your clients and can decide what happens if the DONA number gets called back.

D.O.N.A is simple and very easy to use.

• Keep your team members’ actual phone number private.
• Accessible from ANY telephone, from anywhere.
• All outbound calls made by your team can be tracked and compiled into easy to read reports.
• No software/hardware or Apps required.
• Choose to have unique numbers for each of your staff, or by department or simply have one number for your business.
• Programmed as a speed dial into any telephone device.
• Customisable client experience
• Secure access.

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